How SLA impact is calculated
The cell propagates the sla_rollup_status
of important components to their root causes (causal components). Root cause components aggregate the sla_rollup_status
of all their impacted important components by propagating the highest value into the impact_sla_rollup_status
slot.
Note
If the cost
and sla_rollup_status
data are available for an important service component, then these values are always propagated downward to the impact_cost
and impact_sla_rollup_status
slots of its causal components, even if the corresponding cost or worst SLA method is not used to determine the self priority of that important service component.
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