Performing actions on a PATROL Agent

To access a PATROL Agent

1. In the navigation pane of the TrueSight console, click Configuration and select Managed Devices. In the Managed Devices table, the PATROL Agents are displayed under the associated Integration Services that are displayed under the corresponding Infrastructure Management Servers.
2. For the PATROL Agent that you want to access, click + against the associated Infrastructure Management server and the Integration Service to expand them. The PATROL Agent is displayed.
   
   
   

To deploy and install packages or uninstall monitoring solutions from a PATROL Agent

1. Access the PATROL Agent that you want to deploy and install packages to, or uninstall monitoring solutions from.

2. Click the PATROL Agent action menu and select Deploy and Install Packages or Uninstall Monitoring Solutions, depending on the action that you need to perform. For more information, see Deploying packages to PATROL Agents using the TrueSight console and Uninstalling monitoring solutions from PATROL Agents.
   

To synchronize monitor instances with a PATROL Agent

1. Access the PATROL Agent that you want to synchronize.
   

2. Click the PATROL Agent action menu and select Synchronize Monitor Instance Information.
   
   This action triggers the PATROL Agent to resend all the instances that the Agent monitors to Infrastructure Management.

   Note

   Perform this action only when you are sure that the monitor instance information from the PATROL Agent is out of sync with that on the Infrastructure Management server.

   The synchronization process uses system resources heavily on both the Agents and the Infrastructure Management server.

To run a query on the PATROL Agent

You can run the PSL commands on PATROL Agents by using the Agent Query Tool and view the results in the tool.

1. Access the PATROL Agent that you want to view configuration history for.

2. Click the PATROL Agent action menu and select Query PATROL Agent. The Agent Query Tool opens in a new browser window.
   
   

3. In the Command box, specify the query: 

   • To manually enter a PSL command, type the command in the Command box and press Enter, or click Execute.
     For example, %DUMP ALL. The results are displayed. 

   • To select a query from a commonly-used PSL command list, click .... In the Select Command dialog box, select a command and click Apply.

      For information about the PSL commands, see PATROL Script Language overview and functions .

4. Click Execute. The command and its result are displayed.
   

To manage PATROL Agents through policies

1. Access the PATROL Agent.

2. Click the PATROL Agent action menu and select Use Policy Management. Policy updates are now applied to the selected PATROL Agent.

   If the PATROL Agent action menu shows the Remove Policy Management option, it indicates that the Agent is already managed by policies. To remove the PATROL Agent from being managed by the TrueSight console, select Remove Policy Management.

3. If you want to modify the policy management on multiple PATROL Agents:

   1. Press CTRL and select the PATROL Agents one by one.

   2. From the Common action menu, select Use Policy Management or Remove Policy Management, depending on the action to be performed.

To view configuration history for a PATROL Agent

1. Access the PATROL Agent that you want to view configuration history for.
2. Click the PATROL Agent action menu and select Show History for Applied Configurations.The table provides the following information:

Where to go from here

Managing the deployable packages