Reviewing the changes using the Differences List

Property in the overlay definition was modified when compared to the old base.

The selected property is modified in the overlay definition when compared to the old base but BMC has not made any change in the new definition.

No

Property in the overlay definition was deleted when compared to the old base.

The selected property is deleted in the overlay definition when compared to the old base but BMC has not made any change in the new definition.

No

Property in the overlay definition was added when compared to the old base.

The selected property is added in the overlay definition when compared to the old base but BMC has not made any change in the new definition.

No

Property in the new definition was modified when compared to the old base.

The selected property is modified in the new definition when compared to the old base definition but you have not made any change in the overlay definition.

Yes

Property in the new definition was deleted when compared to the old base.

The selected property is deleted in the new definition when compared to the old base definition but you have not made any change in the overlay definition.

Yes

 Property in the new definition was added when compared to the old base.

The selected property is added in the new definition when compared to the old base definition but you have not made any change in the overlay definition.

Yes

Conflict —  Property modified in the new definition as well as the overlay definition when compared with the old base.

The selected property is modified in the overlay definition and the new definition when compared with the old base definition. However, the property is not same in the overlay definition and the new definition.

This type of modifications also suggest that the selected property is in one definition and modified in the other definition.

Yes

 Conflict — Property deleted in the new definition as well as the overlay definition when compared with the old base.

The selected property is deleted in the overlay definition and the new definition when compared with the old base definition.

Yes

Conflict — Property added in the new definition as well as the overlay definition when compared with the old base.

The selected property is added in the overlay definition and the new definition when compared with the old base definition. However, the property is not same in the overlay definition and the new definition.

Yes

Pseudo conflict change — Property changed in the new definition as well as the overlay definition when compared with the old base.

There is a change between the old definition and the new definition, but the property is same in both the new and the overlay definitions.

No

Pseudo conflict add — Property added in the new definition as well as the overlay definition when compared with the old base.

Property is not in the old definition but it is present in both the new definition and the overlay definition.

No

Pseudo conflict delete — Property deleted in the new definition when compared with the old base.

Property is deleted from the old base but is present in the overlay definition and the new definition.

No

Only show changes to reconcile filter. Use this filter to view all the objects that are modified.

By default, this filter is turned ON to display only the manual reconciliations list. When you click the filter, it is turned OFF and  displays all the modified objects even those objects that do not need to be reconciled.

Note: When the filter is turned ON and the list is empty, it means that there are no differences to reconcile. The list displays the text No Differences for Manual Reconciliations.

Go to Reviewing-the-object-definitions-using-the-Difference-Editor.

For troubleshooting information, see Special-scenarios-during-AR-customizations-reconciliation.

When you have finished reconciling BMC Remedy AR customizations, return to the appropriate stage in the upgrade process:

• Remedy-ITSM-Suite-in-place-upgrade-process
• Remedy-ITSM-Suite-staged-upgrade-process