BMC Remedy ITSM checks
This topic provides information about the prechecks performed by the BMC Remedy Configuration Check utility for BMC Remedy IT Service Management (ITSM). It also describes the expected results of the checks and corrective actions to be taken, if a check fails.
The following checks are described:
- Asset Management License Check
- Atrium Integrator Check for ITSM
- CAI Plugin Check
- Change Management License Check
- Change Request Threshold Check
- Default currency check
- Duplicate support Group and Permission Group records Check
- FTS Service Check
- Incident Management License Check
- Installed products check
- PD Version Check for ITSM
- Plugin Server Port Check for ITSM
- Problem Management License Check
- Product Catalog Check for ITSM
- RAM Availability Check for ITSM
- Schema Data Threshold Check
- Schema Field ID Violation Check
- Selection field violation check
- Server Connect Name Check
- Server Group Primary Server Check
- Temp Space Availability Check for ITSM
- Unique Index Violation Check
- Related topics
Asset Management License Check
Atrium Integrator Check for ITSM
CAI Plugin Check
Change Management License Check
Change Request Threshold Check
Default currency check
Duplicate support Group and Permission Group records Check
FTS Service Check
Incident Management License Check
Installed products check
PD Version Check for ITSM
Plugin Server Port Check for ITSM
Problem Management License Check
Product Catalog Check for ITSM
RAM Availability Check for ITSM
Schema Data Threshold Check
Data Threshold values of various forms
Name of form | Data threshold value |
|---|---|
NTE:SYS-NT Process control | 2,500 |
NTE:Notifier Log | 5,000,000 |
SYS:Action | 100 |
Application Pending | 100 |
RE:Job_Runs | 1,000 |
RE:Job_Events | 10,000 |
Server Events | 1,000 |
SLM:SLAComplianceContracts | 1,000,000 |
DLD:Action | 100 |
TMS:AuditLog | 1,000,000 |
TMS:AuditLogSystem | 1,000,000 |
HPD:HelpDesk_AuditLogSystem | 1,000,000 |
HPD:Help Desk Audit Log | 1,000,000 |
CTM:People Audit | 1,000,000 |
CHG:ChangeRequest_AuditLogSystem | 1,000,000 |
CHG:Change Request Audit | 1,000,000 |
AST:AuditLogAttributes | 1,000,000 |
AST:AuditLogSystem | 1,000,000 |
AST:CI Audit Log | 1,000,000 |
Schema Field ID Violation Check
Selection field violation check
Server Connect Name Check
Server Group Primary Server Check
Temp Space Availability Check for ITSM
Unique Index Violation Check
Related topics
BMC-Remedy-ITSM-Process-Designer-checks
BMC-Service-Level-Management-checks