Planning worksheets
Use the information in this topic to help make decisions about a new implementation of Remedy ITSM Suite.
Implementation decisions worksheet
Decision  | Value | Reference |
|---|---|---|
Number and location of the Remedy components that you need to install |
| |
Choose one of the following authentication methods:
| ||
Compatibility | ||
High availability and failover |
| |
Disaster recovery |
| |
Shared services | ||
Software dependencies | ||
Languages you want to install |
Sizing worksheet
Read the information in Hardware-requirements and then fill out the values in the table:
Sizing factor to calculate | Value | Notes |
|---|---|---|
Total number of servers |
| Determine the number of server/VM instances required to run Remedy ITSM Suite |
Total number of CPUs | Determine the number of CPUs required to run Remedy ITSM Suite | |
RAM | Determine the RAM required to run Remedy ITSM Suite | |
Database size |
| Determine the total database size for the components you wish to install, see Hardware-requirements |
Number of concurrent users |
| Determine the users who will use Remedy ITSM Suite |
Number of reports:
|
| Determine the number of reports you need to generate and their frequency |
Additional data requirements |
|
Hardware worksheet
Record how each system will be used, such as Remedy AR System, BMC CMDB, Remedy Single Sign-On, Remedy Smart Reporting, Remedy with Smart IT, high availability, disaster recovery and so on, and the system requirements based on sizing or other deployment decisions.
Server 1 | |
Use |
|
Environment sizing (small, medium, large) |
|
Platform and language |
|
RAM |
|
Storage configuration |
|
Additional Third-party software | |
Server 2 | |
Use |
|
Environment sizing (small, medium, large) |
|
Platform and language |
|
RAM |
|
Storage configuration |
|
Additional Third-party software | |
Server 3 | |
Use |
|
Environment sizing (small, medium, large) |
|
Platform and language |
|
RAM |
|
Storage configuration |
|
Additional Third-party software | |
Server 4 | |
Use |
|
Environment sizing (small, medium, large) |
|
Platform and language |
|
RAM |
|
Storage configuration |
|
Additional Third-party software | |
Server 5 | |
Use |
|
Environment sizing (small, medium, large) |
|
Platform and language |
|
RAM |
|
Storage configuration |
|
Additional Third-party software | |
Server 6 | |
Use |
|
Environment sizing (small, medium, large) |
|
Platform and language |
|
RAM |
|
Storage configuration | |
Additional Third-party software | |
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