Installing BMC Service Request Management

Recommendation
  •  Before you install the product, review and understand the entire installation process.
  • To avoid installation problems, consider installing only one version of BMC Service Request Management on your computer.

BMC Service Request Management installation comprises the following stages:

Stage 1: Prepare for the installation of BMC Service Request Management

Stage 2: Perform the pre-installation procedures for BMC Service Request Management

Stage 3: Install BMC Service Request Management

Stage 4: Perform the post-installation procedures for BMC Service Request Management

Also, see the Related topics.

Stage 1: Prepare for the installation of BMC Service Request Management

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Stage 2: Perform the pre-installation procedures for BMC Service Request Management

Identity Request Management no longer supported

The Identity Request Management (IRM) module is no longer supported in versions 9.0 and later of BMC Service Request Management. However, IRM continues to be shipped for reference in version 9.1.00 of BMC Service Request Management.

For more information about the end of life of IRM, see Product announcements.

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Stage 3: Install BMC Service Request Management

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Stage 4: Perform the post-installation procedures for BMC Service Request Management

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Related topics

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