Installing BMC Remedy ITSM
Depending on the needs of your organization, you can install one or more of the BMC Remedy ITSM applications. If you are installing only some of the BMC Remedy ITSM applications now, you can install the others later without having to perform any special integration procedures. If BMC Service Level Management is already installed on your system, the individual BMC Remedy ITSM application installers detect it and install integration software when the installers finish. The integration software is shipped with the BMC Service Level Management application.
Each BMC Remedy IT Service Management (ITSM) application contains the consoles, forms, active links, escalations, flashboards, and so on, needed to run their basic functions. The applications also use several integrated modules and supporting applications that extend and enhance these basic functions.
BMC Remedy ITSM installation comprises the following stages:
Stage 1: Perform the pre-installation procedures for BMC Remedy ITSM
Stage 2: Install BMC Remedy ITSM
Stage 3: Perform the post-installation procedure for BMC Remedy ITSM
Before you begin
If you have not already done so, perform the tasks in the Preparing section.
Stage 1: Perform the pre-installation procedures for BMC Remedy ITSM
Stage 2: Install BMC Remedy ITSM
Stage 3: Perform the post-installation procedure for BMC Remedy ITSM
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