This documentation supports an earlier version of BMC Helix IT Service Management on-premises deployment.To view the documentation for the latest version, select 23.3.04 from the Product version picker.

Release notes and notices

Learn what’s new or changed for installation and deployment of BMC Helix Service Management 22.1.06, including new features, urgent issues, documentation updates, and fixes or patches. 


Tip

To stay informed of changes to this space, place a watch on this page.

Related topics

AR System Release notes and notices (part of BMC Helix Innovation Suite) BMC Helix Innovation Studio Release notes and notices (part of BMC Helix Innovation Suite) BMC Helix CMDB Release notes and notices BMC Helix ITSM: Smart IT Release notes and noticesBMC Helix Single Sign-On Release notes and noticesBMC Helix ITSM Release notes and noticesBMC Helix Service Request Management Release notes and noticesBMC Service Level Management Release notes and noticesBMC Helix Multi-Cloud Broker Release notes and noticesHR Service Management Release notes and noticesBMC Helix Business Workflows Release notes and noticesBMC Helix Digital Workplace Release notes and noticesLive Chat Release notes and notices

Date

Summary

Reference

July 5, 2023

Enhancements available in this release:

  • Disaster recovery for BMC Helix Service Management
  • Consent to use Gainsight PX for data collection
  • Updated support for Kubernetes and OpenShift
  • Updated support for Ingress and Helm
  • Additional products available for on-premises installation


Tip

Ready-made PDFs are available on the PDFs page. You can also create a custom PDF.

Click here to see the steps.

The BMC Documentation portal gives you the ability to generate PDF and Microsoft Word documents of single pages, and to create PDF exports of multiple pages in a space.  

Creating PDF and Word exports

You can create a PDF of a page or a set of pages. (Non-English page exports are not supported.) You can also create a Word document of the current page.

To export to PDF or Word

  1. From the Tools menu in the upper-right, select a format:
    • Export to Word to export the current page to Word format
    • Export to PDF to export the current page or a set of pages to PDF
      Tools menu1.png

  2. If exporting to PDF, select what you want to export:

    • Only this page to export the current page
    • This page and its children to export a set of pages

    For example, selecting This page and its children from the home page exports the entire space to PDF.


 

The release notes in this documentation are specific to deploying BMC Helix Service Management and other components by using container images. For complete release notes, refer to the product documentation of the respective component.