This version of the software is currently available only to customers in the Controlled Availability (CA) program.

Project setup phase for on-premises to on-premises migration


The target milestone for the project setup phase is to get the internal acceptance of this project by the teams responsible for BMC Helix ITSM and the required systems and access for the migration.

This phase includes the following procedures: 

Task

Details

Request the systems for migration from your internal IT department.

  • Helix Data Manager server
    A Virtual machine to install the BMC Helix Data Manager server. This server is used to store database migration data exports taken during the migration, so it must have drive space twice the size of your source database.
  • Database server
    A Virtual machine with a database server to store a copy of the production database for migration testing and pack refinement. The server must have enough disk space to hold your production data. 
    Important:
    You do not need a BMC Helix setup for this database.
  • BMC Helix ITSM upgrade systems
    Development, QA, and, to-be-production systems with an upgraded version of BMC Helix ITSM.  The to-be-production system is your target system. The systems must have enough disk space to hold the data from your existing BMC Helix ITSM system.
  • File system
    A reliable and fast file system to which HDM Migration package files can be exported.

Ensure the connectivity between the existing (source) system, all three environments, and the BMC Helix Data Manager system.

Make sure that all the systems in your setup have data connectivity to copy data across the systems with the same network.

Important:

If direct connectivity between BMC Helix Data Manager and the source and target databases is unavailable, follow the migration path for the on-premises to SaaS migration. This requires two instances of BMC Helix Data Manager and the ability to copy files between separate networks.

Where to go from here

Build-phase-for-on-premises-to-on-premises-migration

 

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