Administering
As an administrator, you can use the information in this table to manage and maintain BMC Helix Innovation Suite Knowledge Management (ISKM).
| Action | Reference |
|---|---|
| Understand permissions and set up user roles | Setting up roles and permissions |
| Create and manage knowledge sets and templates | Managing knowledge sets and knowledge templates |
| Configure approvals for publishing, retiring, and canceling knowledge articles | Configuring knowledge article approvals |
| Configure the Knowledge Curator agent to create knowledge articles from incidents | Enabling Knowledge Curator to create knowledge articles from incidents and validate them |
| Configure automatic translation for knowledge articles | Enabling automatic translation for knowledge articles |
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