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Links to ITSM topics used in this documentation

Source	Target topic
Leveraging cognitive search in your application	Configuring the cognitive service capabilities
Rule Engine plug-in configuration	Adding a private queue port number for Software License Management
Troubleshooting row-level security issues	Archiving records
Troubleshooting performance issues with AR System	Best practices for BMC Helix ITSM
Troubleshooting BMC Helix Cognitive Automation	Permissions to configure the cognitive service
Troubleshooting performance issues with Email Engine	Configuring and extending Notification Engine escalation pools
Automatic request assignment	Configuring assignments
Setting up and modifying Foundation data by using Application Administration Console	Foundation data model
Setting up and modifying Foundation data by using Application Administration Console	Creating and modifying companies and organization structures
Setting up and modifying Foundation data by using Application Administration Console	Configuring product and operational catalogs
Setting up and modifying Foundation data by using Application Administration Console	Creating and modifying People data
Setting up and modifying Foundation data by using Application Administration Console	Loading Foundation data by using Data Management
Setting up and modifying Foundation data by using Application Administration Console	Data Management
Setting up and modifying Foundation data by using Application Administration Console	Data Management consoles and windows
Is Persona overview	Assigning IS Personas to People data
Filtering Foundation data by domain	Associating domain tags to support groups
Filtering Foundation data by domain	Associating domain tag to an operational category
Setting up and modifying Foundation data by using Application Administration Console	Granting access to BMC Helix Innovation Studio bundles
Setting up and modifying Foundation data by using Application Administration Console	Granting IS application licenses
Loading Foundation data by using model data	Setting up assignment routing to support groups
Creating support groups	Configuring support group assignments
Setting up the time zone	Setting business hours and holidays for a support group
Mapping the user to a Twitter account	Configuring the Twitter integration
Setting-user-preferences-and-CCS-parameters-for-Progressive-Web-Applications	Configuring date and time formats
Setting-user-preferences-and-CCS-parameters-for-Progressive-Web-Applications	Setting up the time zone
Process commands	Setting up and modifying Foundation data by using Application Administration Console
Loading Foundation data by using model data	Functional roles and extended application access
Troubleshooting BMC Helix Cognitive Automation	Generating training data for the cognitive service
Getting started	Getting started
Product overview FAQs	BMC Helix ITSM
Mid Tier architecture	Enabling Progressive Web Application screens Hub and Spoke capability overview
Managing the archiving process	Managing the Archiving process policies
Loading Foundation data by using model data	Mapping roles to permission groups
Mid Tier architecture Configuring a mid tier to launch a browser in a different mid tier	Registering hub and spoke servers
Configuring a mid tier to launch a browser in a different mid tier	Configuring a single reverse proxy server for hub and spoke
Remedy Deployment Application roles and permissions Adding content to a package	Promoting configurations and customizations across environments
Managing the archiving process	To change when a record is ready for archiving
Setting a global archive interval for forms Managing the archiving process	To control the frequency of archiving
Managing the archiving process	To disable individual archiving policies
Managing the archiving process	To export and delete archive data
Managing the archiving process	To run an on-demand archive process
Managing the archiving process	To turn archiving on and off
Troubleshooting BMC Helix Cognitive Automation	Training the cognitive service
Loading Foundation data by using model data	Typical combination of permissions
Creating and modifying users	Updating people information
Customizing applications using overlays and custom objects	Adding custom fields to your views using Smart IT
Adding-rich-text-fields-in-Progressive-Web-Applications	Enabling rich text fields on PWA screens by running a utility

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Links to ITSM topics used in this documentation

BMC Helix Innovation Suite 25.2

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