Configuring  report settings for the Mid Tier

Important

BMC has announced the end-of-life plan for BMC Helix ITSM: Smart Reporting for BMC Helix ITSM and BMC Helix Innovation Suite  by April 28, 2022. For more information, see Deprecated-and-discontinued-features.

Related topic

Enabling-reporting-for-Service-Management-Applications

The Report Settings page appears in the Mid Tier Configuration Tool. It enables you to configure report settings for Mid Tier. Mid Tieruses the Reporting Working Directory option for all report types.

Report Settings page

Report_settings.png

Reporting Working Directory

The working directory where Mid Tier deposits report definitions to be picked up by the relevant report engine (Web and AR System). Enter the complete (absolute) path for this directory, for example: ARSystemInstallDir\midtier\reports. If this directory is not under the web server's root document directory, configure your web server with a virtual directory to point to this directory.

 

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