Mapping knowledge permissions from BMC applications to BMC Helix Knowledge Management by ComAround

As an administrator, map the knowledge permissions from BMC Helix ITSM, BMC Helix Business Workflows, BMC Helix Digital Workplace Advanced, or BMC Helix Virtual Agent to Excerpt named comaround was not found in document xwiki:Service-Management.Innovation-Suite.BMC-Helix-Innovation-Studio.is221._inclusionsLibrary.WebHome. in the BMC Helix Innovation Studio UI. As a result, users will have access to articles in Excerpt named comaround was not found in document xwiki:Service-Management.Innovation-Suite.BMC-Helix-Innovation-Studio.is221._inclusionsLibrary.WebHome. based on their knowledge permissions as defined in these BMC applications.

Related topics

Leveraging knowledge from BMC Helix Knowledge Management by ComAround in BMC Helix ITSM documentation

Selecting a knowledge base for BMC Helix Business Workflows in BMC Helix Business Workflows documentation 

Important

You cannot map specific knowledge permissions from BMC Helix Digital Workplace Advanced or BMC Helix Virtual Agent to Excerpt named comaround was not found in document xwiki:Service-Management.Innovation-Suite.BMC-Helix-Innovation-Studio.is221._inclusionsLibrary.WebHome.. However, you can map companies to which users belong in BMC Helix Digital Workplace Advanced or BMC Helix Virtual Agent to Excerpt named comaround was not found in document xwiki:Service-Management.Innovation-Suite.BMC-Helix-Innovation-Studio.is221._inclusionsLibrary.WebHome..

For more information about how access permissions are defined for BMC Helix Digital Workplace Advanced or BMC Helix Virtual Agent users, see Permission-mapping-overview-for-BMC-Helix-Knowledge-Management-by-ComAround.

After you configure Excerpt named comaround was not found in document xwiki:Service-Management.Innovation-Suite.BMC-Helix-Innovation-Studio.is221._inclusionsLibrary.WebHome. as a knowledge provider, your BMC application can leverage the full potential of Excerpt named comaround was not found in document xwiki:Service-Management.Innovation-Suite.BMC-Helix-Innovation-Studio.is221._inclusionsLibrary.WebHome.. For more information about the benefits of Excerpt named comaround was not found in document xwiki:Service-Management.Innovation-Suite.BMC-Helix-Innovation-Studio.is221._inclusionsLibrary.WebHome., see Configuring-BMC-Helix-Knowledge-Management-by-ComAround-as-a-knowledge-provider.

The following sections provide information about how permissions are mapped from BMC applications to BMC Helix Knowledge Management by ComAround:

Action

Reference

Learn how knowledge permissions are defined in BMC applications and Excerpt named comaround was not found in document xwiki:Service-Management.Innovation-Suite.BMC-Helix-Innovation-Studio.is221._inclusionsLibrary.WebHome.. Understand how the mapping process works. 

Learn how knowledge permissions and user roles are mapped from BMC Helix ITSM to Excerpt named comaround was not found in document xwiki:Service-Management.Innovation-Suite.BMC-Helix-Innovation-Studio.is221._inclusionsLibrary.WebHome.. 

Learn how knowledge permissions and user roles are mapped from BMC Helix Business Workflows to Excerpt named comaround was not found in document xwiki:Service-Management.Innovation-Suite.BMC-Helix-Innovation-Studio.is221._inclusionsLibrary.WebHome.. 

Review best practices for defining knowledge permissions in Excerpt named comaround was not found in document xwiki:Service-Management.Innovation-Suite.BMC-Helix-Innovation-Studio.is221._inclusionsLibrary.WebHome..

Map permission groups from your BMC application to user groups in Excerpt named comaround was not found in document xwiki:Service-Management.Innovation-Suite.BMC-Helix-Innovation-Studio.is221._inclusionsLibrary.WebHome..

Remove the defined mapping.

Learn about limitations related to mapping knowledge permissions.