Navigating the AR System Administration Console

The AR System Administration Console gives you access to many administrator functions in AR System. The console is part of the AR System Server Administration plug-in, which consists of a library file and a deployable application. The plug-in is installed as part of the AR System server installation.

The following video (03:57) provides a quick tour of the AR System Administration Console:

AR Sysem Admin console.png

The following table describes the categories available in the AR System Administration Console.

Category	Description
System > General	Provides links that enable you to configure your server and view server information.	Server Information—Used to configure your server. For more information, see Configuring-AR-System-servers. Review Statistics—Used to view statistics about the server. Review Server Events—Used to capture server-related activities and use them in workflow and API programs. For more information, see Capturing-server-events-for-workflow-or-API-calls. Add or Remove Licenses—Used to configure license information. For more information, see Working-with-AR-System-licenses. Password Management Configuration—Used to force password changes. For more information, see Enforcing-a-password-policy-introduction. Orchestrator Configuration—Used to define the TrueSight Orchestration web service for Action Request System. See Defining-TrueSight-Orchestration-web-services. Web Services Registry—Used to register a web service. See Registering-modifying-and-de-registering-web-services. Web Services Registry Query—Used to register the ServiceContext web service for a BMC application. See Registering-a-web-service.
System > Distributed Server Option	Provides the following links that enable you to configure DSO. See Manage-distributed-business-requests-by-using-Distributed-Server-Option.	Distributed Mappings—See Distributed-mapping. Distributed Pools—See Distributed-pools. Pending DSO Operations—See Monitoring-and-managing-pending-distributed-operations. Distributed Logical Mappings—See Creating-and-modifying-logical-mappings.
System > LDAP	Provides the following links that enable you to configure LDAP. See LDAP-plug-ins-in-AR-System.	ARDBC Configuration—Used to configure the ARDBC plug-in. See Configuring-the-ARDBC-LDAP-plug-in. AREA Configuration—Used to configure the AREA plug-in. See Configuring-the-AREA-LDAP-plug-in.
System > Email	Provides the following links that enable you to configure Email Engine. See Enabling-users-to-interact-with-AR-System-through-email.	Mailbox Configuration—Used to configure outgoing and incoming mailboxes. See Configuring-outgoing-mailboxes and Configuring-incoming-mailboxes. Email Templates—Used to create templates for outgoing or incoming email. See Creating-and-using-email-templates. Email Security—Used to configure outgoing and incoming mailbox security. See Securing-incoming-and-outgoing-email. Email Error Logs—Used to store the logs of errors that have occurred during email transmissions. See Email-error-and-system-status-logs.
Application > Users/Groups/Roles	Used to configure users, groups, and roles.	Users—Used to configure users. See Creating-and-modifying-users. Groups—Used to configure groups. See Creating-and-managing-access-control-groups. Roles—Used to configure roles. See Creating-and-mapping-roles. License Review—Used to view the current user information. See Viewing-user-license-information. Current License Usage —Used to track all licenses in use on the server. See Recording-and-tracking-license-usage. Historical License Usage —Provides historical information about the licenses. See Recording-and-tracking-license-usage.
Application > Business Time	Used to configure business time. See Defining-business-schedules-using-Business-Time.	Business Time Segment
Application > Reports	Used to configure reports. See Configuring-web-and-AR-System-reports.	See Reporting-on-Remedy-application-activity.
Application > Currency	Used to configure currency fields. See Data-fields and Setting-currency-types.	Currency Codes—See Localizing-currency-codes. Currency Label Catalog—SeeLocalizing-currency-codes. Currency Localized Labels—See Localizing-currency-codes. Currency Ratios— See Creating-currency-exchange-ratios
Application > Other	Used to view Message Catalog entries and application state information.	Message Catalog—See Localizing-AR-System-applications-manually. Application States—See Specifying-roles-for-deployable-application-states for more information about application states.
Admin Preferences	Enables you to configure and search for centralized administrator preferences, which are discussed in Setting-user-preferences.	My Admin Search Admin
User Preferences	Enables you to configure and search for centralized user preferences, which are discussed in Setting-user-preferences.	My User Preferences My Central Files Search User Preferences Search User Central Files Search User Search Preferences

To open the AR System Administration Console

In a browser, go to http://midTierServerInstallDirectory/arsys/forms/serverName.
Log in.
Select AR System Administration > AR System Administration Console.

To access the Mid Tier interface

Go to http://hostName:portNumber/arsys where (hostName is the name of the web server where Mid Tier is running).

The AR System interface helps end users to navigate the AR System forms and other objects, Approval Central, and consoles of Remedy applications.

Navigating the AR System Administration Console

To open the AR System Administration Console

To access the Mid Tier interface

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