Licensing overview
enables developers to license the applications that are created by using and . You can assign licenses to applications that are created by BMC, partners, and customers.
supports a common licensing model that enables developers to create applications in and Developer Studio.
As the administrator, you are responsible for making sure that you are obtaining and setting up licenses, as well as periodically reporting and auditing them.
The following image provides and overview about licensing:
Related topics
(For SaaS customers) BMC Helix ITSM Suite service in the BMC Helix Subscriber Information online documentation.
Electronic Product Distribution website (requires a support ID)
The licensing grants the legal use of and is necessary for performing unlimited operations that change the database; for example, creating or updating requests, developing applications.
Consult the following topics for information about licensing for on-premises customers:
Understand licensing
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- Remedy and BMC Helix ITSM License entitlements on BMC Communities.
Maintain licenses
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Obtain license keys
- BMC Support Licensing and Passwords on the BMC Support page.
- Requesting a trial or temporary license for AR System server from the BMC Support page knowledge article.
- Requesting a permanent license for AR System server from the BMC Support page knowledge article.
Report and track licenses
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Set up licenses
Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*AR System 22.1
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