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Specifying a server for the mid tier

If you are using a home page in a browser, this global setting lets administrators configure the Mid Tier with the AR System server that contains the home page form.

To specify a server for the Mid Tier

  1. Open the Remedy Mid Tier Configuration Tool from the following URL:

    http://<hostName>/arsys/shared/config/config.jsp
  2. Click the General Settings link.
  3. From the Homepage Server menu, select the AR System server that you want to run against the Mid Tier.
  4. If you use the subset reserved field (ID 1576) in your workflow and you use a combination of fully qualified domain names and relative host names, add all the variations of server names to AR Server Settings.
     For example, add the server names arserver, arserver.staff.acme.com, arserver.acme.com, and arserver.acme2.com.
    For more information about the subset field, see Displaying-a-subset-of-entry-points-to-users.
  5. Save your changes.

 

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AR System 21.3