BMC Service Level Management administration console forms
Administrators use the forms in the BMC Service Level Management administration console to configure items for the definition and processing modules. The administrator can configure these items before setting up service targets and agreements, because they might not frequently change.
Form | Description |
|---|---|
SLM:ConfigDataSource | UI and repository for all the data sources that work with BMC Service Level Management. Any AR System form that needs to work with BMC Service Level Managementwill have an entry in this form, as well as other data source types like Service Impact Manager. Other significant configuration settings related to the data sources are also stored in this form. In conjunction with the back end form SLM:Object, all forms working with the BMC Service Level Management application needs to be registered with their own GUID. |
SLM:ConfigGoalTypes | Repository for mapping of internal goal types to user-defined goal labels. Users see labels such as Request Time and Application Performance, but the application works off the goal types to be able to process the service target accordingly. |
SLM:ConfigPreferences | Stores general application settings that apply across the product, including the service target identification prefix and location of log files. |
SLM:ConfigReviewPeriods | Stores review periods that users select in the agreement definition to determine the time spans for compliance calculations. |
SLM:ConfigSLAGroups | Stores the service target groups information for the service target group feature that is specific to request-based service targets. |
SLM:ConfigSLAOwners | Stores "aliases" or names for groups of user IDs that can be used in alert actions. This enables emails and alerts to be sent to a group. |
SLM:ConfigSLMComments | Stores pre-configured comments created by users to add to their measurement and compliance records. Comments typically include reasons for missing a compliance or goal. |