This documentation supports the 23.3 version of BMC Helix ITSM: Service Level Management.To view an earlier version, select the version from the Product version menu.

Release notes and notices


Learn what’s new or changed for BMC Service Level Management 23.3, including new features, urgent issues, documentation updates, and fixes or patches.

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Date

Summary

Reference

December 3, 2024

Patch 4 for version 23.3 is available for on-premises customers.

Not applicable

November 25, 2024

October 1, 20241

Patch 3 for version 23.3 is available for on-premises customers.

Not applicable

August 15, 2024

May 29, 2024

March 22, 2024

Patch 1 for version 23.3 is available for on-premises customers.

Not applicable

March 8, 2024

December 8, 2023

For the BMC Helix ITSM enhancements, see BMC Helix ITSM 23.3 enhancements.

The BMC Helix Service Management 23.3.03 on-premises release, which was generally available on October 1, has now transitioned to a controlled availability release. 

 

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