Release notes and notices
Date | Summary | Reference |
|---|---|---|
January 29, 2024 | Patch 11 for version 21.3 is available for SaaS subscribers. This patch release includes defect fixes for BMC Helix ITSM and BMC Helix ITSM: Smart IT. | |
September 5, 2023 | ||
June 15, 2023 | Patch 9 for version 21.3 is available for SaaS customers. This patch release includes defect fixes for BMC Helix ITSM. | |
January 23, 2023 | Patch 8 for version 21.3 is available for SaaS customers. This patch release includes defect fixes for BMC Helix ITSM. | |
December 20, 2022 | Patch 7 for version 21.3 is available for SaaS customers. This patch release includes defect fixes for BMC Helix ITSM. | |
December 1, 2022 | Patch 6 for version 21.3 is available for on-premises customers. | |
September 2, 2022 | This patch release includes defect fixes for BMC Helix ITSM. | |
August 1, 2022 | Patch 5 for version 21.3 is available for on-premises customers. The following updates are available in this patch:
Enhancements to Support Assistant tool | |
May 27, 2022 | This patch release includes defect fixes for BMC Helix ITSM. | |
March 23, 2022 | This patch release includes defect fixes for BMC Helix ITSM. | |
February 8, 2022 | This patch release includes defect fixes for BMC Helix ITSM. | |
January 20, 2022 | Patch 2 for version 21.3 is available for BMC Helix subscribers (SaaS). This patch release includes the following update for BMC Helix ITSM:
| |
January 5, 2022 | Patch 2 for version 21.3 is available for on-premises customers. This patch offers support for BMC Helix ITSM Insights and BMC Helix Dashboards deployment. | |
November 19, 2021 | This patch release includes updates and defect fixes for BMC Helix ITSM. | |
October 04, 2021 | For the BMC Helix ITSM enhancements, see BMC Helix ITSM enhancements. |