This documentation supports the 23.3 version of BMC Helix ITSM: Service Level Management.To view an earlier version, select the version from the Product version menu.

Managing service goals by using Service targets

See the following topics to learn how to work with and configure service targets:

Defining service targets

Configuring service targets

Service level management in ITSM applications

Managing service targets

Defining-terms-and-conditions-for-service-targets

Managing-service-targets

Configuring-Follow-the-Sun


 

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