BMC Helix Multi-Cloud Broker 25.3
BMC Helix Multi-Cloud Broker is an add-on offering for BMC Helix ITSM that enables organizations to effectively manage IT services in a hybrid, multi-provider environment. It provides out-of-the-box integrations to address advanced service management challenges related to cloud services and to enable DevOps teams to work seamlessly with multiple applications.
Learn what’s new or changed for BMC Helix Multi-Cloud Broker 25.3, including new features, urgent issues, documentation updates, and fixes or patches.
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Related topics
Date | Summary | Reference |
|---|---|---|
| July 24, 2025 | BMC Helix Multi-Cloud Brokerversion 25.3 is available for SaaS customers and contains the following features and enhancements: Attachments that are added while creating or updating an incident are synchronized. Attachments that have been deleted from the BMC Helix ITSM incident Description are deleted in the target system. For more information see 25.3 enhancements and patches. | 25.3 enhancements and patches |
| April 15, 2025 | BMC Helix Multi-Cloud Brokerversion 25.2 is available for SaaS customers and contains the following features and enhancements:
| 25.2 enhancements and patches |
| March 11, 2025 | Patch 1 for BMC Helix Multi-Cloud Broker 25.1 is a maintenance patch only and is available to on-premises customers. | 25.1 enhancements and patches |
| February 25, 2025 | Patch 1 for BMC Helix Multi-Cloud Broker 25.1 is a maintenance patch only and is available to SaaS customers. | 25.1 enhancements and patches |
January 29, 2025 | BMC Helix Multi-Cloud Brokerversion 25.1 is available for SaaS customers and contains the following features and enhancements:
| 25.1 enhancements and patches |
As an administrator, integrate BMC Helix ITSM with third-party applications by using the out-of-the-box integration templates, powered by Jitterbit. As an administrator, integrate BMC Helix ITSM with third-party applications by using the out-of-the-box integration templates, powered by MuleSoft. | |||
As an administrator, perform the setup and configure BMC Helix Multi-Cloud Broker to use the out-of-the-box integration templates. | Setting up integrations by using Quick Configuration Guide As a tenant administrator, refer this section to learn about integrating with vendor applications by using BMC Helix iPaaS and BMC Helix Integration Service. |
As a tenant administrator, assign user roles and permissions, and update configurations post upgrade. | Tracking the quality of cloud services by using the Service Dashboard As a tenant administrator, refer to this section to learn about integrating with vendor applications by using BMC Helix iPaaS and BMC Helix Integration Service. | As a tenant administrator, resolve common issues or errors, review logs, or contact Support. |
Communities  | Developer Community
| Knowledge Base  | Videos  | Education
 | Marketplace  |
Get a list of all the videos and a PDF version of the BMC Helix Multi-Cloud Broker documentation. | See the documentation of products related to BMC Helix Multi-Cloud Broker. | ||||