Tailoring the fields and appearance of classic Smart IT
As an administrator, you can tailor the appearance and behavior of Smart IT to meet the needs of your organization. For example, you can add columns to consoles and can add fields to views.
Important
If you have enabled the Enable-Progressive-Views parameter in centralized configuration, you cannot use Screen Configuration to modify the appearance and behavior of Smart IT views. You can perform these configurations to the PWA tickets by using Developer Studio only.