Key concepts
The various BMC Helix ITSM concepts are necessary to understand how BMC Helix ITSM works.
Key concepts for BMC Helix ITSM: Service Desk
Key concepts for BMC Helix ITSM: Asset Management
Key concepts for BMC Helix ITSM: Change Management and Release Management
Key concepts for BMC Helix ITSM: Knowledge Management
Key concepts for BMC Helix Digital Workplace
Key concepts for BMC Service Level Management
Key concepts for Smart Recorder
Key concepts for BMC Helix Multi-Cloud Broker for BMC Helix ITSM
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