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This documentation supports the 23.3 version of BMC Helix ITSM.To view an earlier version, select the version from the Product version menu.

Configuring BMC Helix Multi-Cloud Service Management provider settings

A BMC Helix ITSM administrator can configure the connection to Multi-Cloud Service Management pluggable provider and update the configuration settings for service password, host name, port number, and so on. 

To configure Multi-Cloud Service Management provider settings

  1. Log in to BMC Helix ITSM as an administrator.
  2. Click Configuration and select Admin Console Configuration.
  3. Click SmartIThamburgerMenu.PNGand select Configuration.
  4. In the Providers table, select Multi-Cloud Management pluggable provider.
  5. Enter the BMC Helix Innovation Suite server details provided to you by BMC.
  6. Enter the user name and the password of your tenant administrator account.
  7. Click Update Settings and the click Reload Providers.

Where to go from here

Complete the remaining tasks for Setting up and going live.

Related topic

BMC Helix Multi-Cloud Broker for BMC Helix ITSM

 

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BMC Helix ITSM 23.3