Managing assets in Smart IT

All

Not applicable

Learn about asset concepts

• Overview-of-asset-profiles-in-Smart-IT
• Smart-IT-asset-types-and-sub-types

Service desk agent

All

Create and update assets

• Creating-and-updating-assets-in-Smart-IT
• Relating-an-asset-to-another-asset
• Creating-tickets-from-an-asset

Asset manager

All

Create and update assets

• Creating-and-updating-assets-in-Smart-IT
• Running-asset-actions
• Exploring-asset-relationships

Field agent

Mobile device

Manage assets in the field

• Replacing-an-asset-by-using-Swap-Asset
• Scanning-assets-in-Smart-IT-using-mobile-devices