Troubleshooting Ask HelixGPT for generating incident summary
You may encounter issues while trying to generate an incident summary. This topic provides information about troubleshooting such issues.
| Problem | Resolution |
|---|---|
| The Generate summaries using HelixGPT section does not appear in incidents. |
|
| The generated incident summary is not based on the latest incident details. | If the incident contains significant updates, regenerate the incident summary. |
| The Summarize incident button is disabled in incidents. | Make sure that you have the edit access to incidents to generate summaries. |
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