Changing the initial approver for ad-hoc approvals
To change the initial approver for ad-hoc approvals
You can use the AR System - Approval Server Process Definition form to change the initial owner for the Ad-hoc approval chain.
- In the flyout menu, select Quick Links > Approval Administration Console.
- On the Process tab of the the AR System - Approval Server Administration form, select the RKM_Adhoc process, or your custom ad-hoc process if you created one, and click View.
On the AR System - Approval Server Process Definition form, use the menu of the First Approver Field to select a knowledge article field that contains the name of a user.
For example, select the Submitter field from the menu to make the person who submitted the knowledge article its initial approver. The First Approver Field will then display $Submitter$ as its value.- Click Save.
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