Release notes and notices


Learn what’s new or changed for BMC Helix ITSM Insights 26.2, including new features, urgent issues, documentation updates, and fixes or patches.

 

Date

Summary

Reference

April 22, 2026Issues that were corrected by 26.2 and issues that remain open26.2 enhancement and patches
March 6, 2026

Issues that were corrected by 26.1 patch 1 and issues that remain open

The cumulative updates from previous releases (25.4.01 and 26.1) are rolled into the 26.1.01 release for SaaS and on-premises users.

26.1 enhancement and patches
January 30, 2025

Issues that were corrected by 26.1.00 and issues that remain open

Enhancements available in 26.1:

  • Get help faster with DocuAssistant

26.1 enhancement and patches

 

 

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BMC Helix ITSM Insights 26.2