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Helix documentation is moving from docs.bmc.com to docs.helixops.ai
Key pages will redirect to the new domain on May 26, 2026. However, some legacy documentation links will not be redirected.
In-product help links might not work after migration as we transition and update them within the product.
For any queries, reach out to IX-Support@helixops.ai.
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This documentation supports the 25.1 version of BMC Helix ITSM Insights, which is available only to BMC Helix customers (SaaS).To view an earlier version, select the version from the Product version menu.
