25.1 enhancements and patches
BMC applies upgrades as described in theBMC Helix Upgrade policy. BMC applies upgrades and patches during Maintenance windows.
(On premises only) Downloading and installing the patch
Downloading from EPD | See Downloading the installation files in BMC Helix Service Management Deployment documentation. |
|---|---|
Patch installation | See Upgrading BMC Helix IT Service Management to 25.1.01 in BMC Helix Service Management Deployment documentation. |
25.2.00
BMC Helix ITSM: Asset Management enhancements
Filter configuration items in Asset Console quickly based on keywords
As an asset manager, you can filter and view Configuration item (CI) records in Asset Console based on preconfigured fields, such as CI name, Product name, and Description, without applying multiple filters. It saves your time and effort to take on other critical issues. You can share the filter as a preset with other users to perform a similar analysis, promoting collaboration.
For more details, see..................
25.1.00
BMC Helix ITSM: Asset Management enhancements
What else changed in this release
Update | Product behavior in versions earlier than 25.1.00 | Product behavior in version 25.1.00 |
|---|---|---|
Support for BMC_Service subclass and BMC_Resource subclass with CI types to logically group assets. | The subclasses to help perform service impact analysis were not available. | Support for BMC_Service subclass and BMC_Resource subclass with CI types to logically group assets. You can use these CI types to perform service impact analysis on your network infrastructure. For more information, see Asset types and subtypes. |