Setting up and going live



As an administrator, you must perform several initial configuration tasks before end users use the BMC Helix ITSM: Asset Management

The following table provides references for the configuration tasks:

Action

Reference

To configure BMC Helix ITSM: Asset Management settings

To set up AR System server connection information

To configure inbox preferences

To configure the assignment method for automatic assignment

To configure license certificate preferences

To configure the approval process for configurations

To configure the license engine

 

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