Changing the status of an asset


The status of the asset describes the current phase of its lifecycle in the organization. The status also specifies the current condition of the asset. For example, the status specifies that the asset is in maintenance, or is transferred to another location.

To change the status of an asset

  1. From the Console menu, select Asset Console.
  2. Enter the search filters and click Search. From the search result, select the required asset.
  3. Click Status.

    Status

    Description

    Deployed

    The item is available for use.

    Received

    The item represented by the CI is received in shipping.

    Being Assembled

    The item is being assembled.

    In Repair

    The item is down for maintenance.

    Down

    The item is down, but not yet in maintenance.

    End of life

    The item is no longer being deployed.

    Transferred

    The item is transferred to another location.

    Delete

    The item is marked for deletion.

    You cannot search the asset from Asset Console and is purged during CMDB reconciliation process.

    For more information, see Learning about reconciliation

    In Inventory

    The item is in inventory but not yet deployed.

    You must assign an Inventory Location for the asset. To learn more, see Managing asset inventory

    On Loan

    The item is on loan to another location.

    Disposed

    The item was disposed of and is no longer available.

    Reserved

    The item is reserved and taken out of inventory.

    Return to vendor

    The item must be returned to the vendor as damaged or unwanted.

  4. (Optional) In the Status Reason box, you can enter more information for any of the following asset statuses:
    • Down
    • End of Life
    • Delete
    • Disposed
    • Return to Vendor
  5. Click Save.

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*

BMC Helix ITSM: Asset Management 25.2