Managing assets and CIs

You can do several actions on a CI such as modifying CIs, changing their attributes, creating new CIs and so on. These tasks are distributed in the following categories:

Creation and modification of CIs

 Creating and updating assets

CI relationships

Automating tasks by using Asset automation

Creating relationships in a network topology

Exploring asset relationships

Relating assets

Relating People records to assets by using Asset automation

Automating tasks by using Asset automation

Assigning any attributes to assets automatically

Configuration catalog

Adding a configuration to the catalog

Creating a configuration copy

Creating a new version of an active configuration

Generating a configuration differences report

Generating a configuration review schedule

Modifying a configuration

Relating CIs to a configuration

Viewing configurations

Additional functions

Broadcasting a CI

Creating a blackout schedule

Creating and modifying maintenance and audit schedules

Creating and updating assets

Creating reminders

Decommissioning schedule

Managing outages

Viewing CI audits

CI attributes

Administering

Common consoles and interfaces

Asset Inventory permissions

Searching for tickets, assets, resources, and people in BMC Helix ITSM

Asset Inventory permissions

Managing and tracking work assignments

Accessing and navigating the Asset console

Common tasks

Setting up the IT Home page on Mid Tier

Receiving BMC Helix ITSM broadcasts in RSS Feeds and on Twitter

Viewing CI and service relationships in the Service Context

Broadcasting messages

Configuring email-based approvals

 

 

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