This documentation supports the 25.1 version of BMC Helix ITSM Asset Management.To view an earlier version, select the version from the Product version menu.

Tracking costs and charge-backs

In the Mid Tier interface of BMC Helix ITSM: Asset Management, IT personnel manage infrastructure costs by accurately tracking all the expenses and depreciation costs related to IT configuration items (CIs). IT personnel specify costs for CIs. To allocate costs to the appropriate cost center for recovery purposes, they generate charge-back invoices. They can perform the following actions to manage costs and charge-backs:

 

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