Exploring asset relationships
As an Asset Manager, view and understand the relationships between different CIs and proactively manage your asset lifecycle.
You can directly perform the following actions on a selected CI from the asset console:
- View related people
- View related CIs
- Edit the CIs
Before you begin
To directly edit the asset, make sure you have the Asset Admin permission, or you are part of the support group related to the CI and have the Asset User permission.
Related topics
To view related people
- From the Console menu, select Asset console.
- Select the search filters and from the search result, click the asset that you want to view.
- In the Actions column, click the in-row Action menu
. - Click View related people.
The Related people window displays a list of people relations. If you have the Asset Admin permission or if you are part of the support group related to the CI and have the Asset User permission, you can use the Related people window to directly delete the CI-People relationships.
To view related CIs
- From the Console menu, select Asset console.
- Select the search filters and from the search result, click the asset that you want to view.
- In the Actions column, click the in-row Action menu .
- Click View related CIs.
The Related CIs window displays a list of CI relations.
You can perform the following actions from the Related CIs window:
- View the details of a CI in a new window by clicking CI name.
- View the graphical representation of CI relationships from
and .
For more information, see Graphical visualization of CI relationships. - Delete the CI relationships.
If you have the Asset Admin permission, you can select the CIs listed in Related CIs window and delete the CI relationships.
Graphical visualization of CI relationships
and provide a graphical visualization of the relationships of a CI with other CIs. You can access these graphical visualizations directly from by clicking any of the following links available on the Related CIs window of the Asset console:
- Dynamic Service Model
- DSM Node Topology
- CI Explorer
You can also view these service models and the CI's relationships by using the links available in the Assets tab in Asset Progressive View screens.
discovers assets and their dependencies, and helps you to build service models for your business services. You can use
to leverage AIOps and machine learning for performing anomaly detection, root cause analysis, cost optimization, and service management.
You can create service models by using service blueprints created in AIOps. Although
integrates with , only limited service model information is available in
. As a configuration manager or an asset manager, you can better understand the CIs, if you can access the service models created in
. Use to access these service models in
and and gain insights into service models in real time.
The Dynamic Service Model and DSM Node Topology links are visible in , only if the following conditions are met:
- The CI is created by syncing
with . The CI data is pushed to BMC.ASSET dataset from BMC.ADDM dataset in
.
- Either interoperability is configured on the instance, or Discovery URL is configured. For more information, see Enabling and configuring the Asset console.
If interoperability is enabled, then by default the discovery system on the is launched. If there is a different discovery system syncing data to, then you have to configure the Discovery URL.
To visualize the dynamic service model
Dynamic Service Model shows the service model created in
. If the CI belongs to just one service model, the service model is directly displayed. If the CI belongs to multiple service models, a list of the business services is displayed. Click a business service to view the service model of that business service, with the node for the business service exploded and the other nodes collapsed.
To visualize the topology of node in the dynamic service model
DSM Node Topology shows a map of relationships across all service models from
, with the Asset CI exploded. This is a dynamic view of the relationships of a CI with other CIs, in real-time. You can view the the CI node with first level dependent nodes in dynamic service model, with the CI node expanded and all other nodes collapsed. You can also traverse the view in dynamic service model by expanding or collapsing nodes as necessary.
To visualize CI relationships by using CMDB Explorer
CI Explorer gives you a visual representation of a CI and other CIs related to it, from
. If you use
to create your service models and not dynamic service modeling in
, you can view the service model created in
by clicking the CI Explorer link. It displays the CI’s relationships with other CIs as modeled in
.
Instructions for classic interfaces
View instructions for classic Smart IT
The Graphical CI Explorer is available only on the
Universal Client and displays a relationship diagram of the asset. Progressive Web application supports only Graphical CI Explorer.
- From the Console menu, select Asset Console.
- Select the search filters and from the search result, click the asset that you want to view.
- On the Asset tab, click Graphical CI Explorer.
Graphical CI Explorer displays a graphical view of the asset relationship. You can filter the data by using the asset relationship type list and Filter option provided at the top of the window. You can filter data based on specific asset attributes. Each asset type is denoted with an icon to make it easy for you to identify the type. The icon guide link at the top-right corner of the window provides descriptions of the icons.
The following additional options are available in the Graphical CI Explorer for easy navigation through the relationship tree:
| Zoom in or out of a view to change the size of the diagram. |
| Reset to the default view of the explorer. |
| View the parent assets of the root asset you are viewing. |
| Expand or collapse the relationship diagram to view or hide all related child assets and their children assets. Note: If the number of related assets exceeds 100, you are prompted to add filters to reduce the total number of related assets that are displayed. |
| Select an asset on the diagram for a quick view of the asset details. |
To view asset relationships in the List CI Explorer
- From the Console menu, select Asset Console.
- Select the search filters and from the search result, click the asset that you want to view.
- On the Asset tab, click List CI Explorer.
List CI Explorer displays a list view of the asset relationship. - To view the asset and its parent assets, select the relationship type and filters for the asset.
- To view a list of the related assets, click the View Relationships link.
View instructions for Mid Tier
To explore CI relationships
- Open Asset Management Console.
- From the Configuration Items (CIs) table, select the CI, and click Explore CI.
The CI opens in the Explorer and its relationship with other CIs is displayed.
- To view the parent and children relationships of a CI, right-click the CI, select Expand, and select one of the following options:
- Expand Parent
- Expand Children
- Expand Both
For more information about CMDB explorer, see Upgrading and migrating Atrium Integrator jobs.
Troubleshooting
If you run into issues while editing CIs in CMDB Explorer, confirm that the Default Web Path field is configured as described in Configuring the default web path of the Mid Tier server in AR System Administration Console.