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This documentation supports the 23.3 version of BMC Helix ITSM Asset Management.To view an earlier version, select the version from the Product version menu.

Setting up a per instance license


In the Mid Tier interface, the per instance license type is a simple count of the Software CIs in your organization.


The following figure shows how to set up a per instance license:

Setting up a per instance license.png

To set up a per instance license and calculate compliance

  1. In Mid Tier, on the IT Home page, select Product Catalog > Product Catalog console.
  2. Create a new Product Catalog entry for Product Type as Software and CI Type as Product.
  3. Click the Model/Version tab and enter values for the Model/Version and Market Version, and set Requires Contract to Yes.
  4. On the IT Home page, select Asset Management > Manage CI, and create a new Product CI using the product catalog entry from step 2.
  5. On the IT Home page select Asset Management > Manage CI and create a new Computer System CI.
  6. On the IT Home page, select Asset Management > Manage CI, search for the Product CI created in step 4, and relate it to the Computer System CI (Step 5) as a component or hosted system component.
  7. On the IT Home page, select Contract Management > Contract Console and create a software contract for your software. On the newly created software contract create a license certificate. Use the product categorization from step 1.
    Select License type Per Instance.
  8. On the IT Home page, select Asset Management > SAM console> Manage License Jobs.
  9. Create a license job for the Per Instance license.
  10. Run the license job.
    The Per Instance license type only counts licenses deployed when the Product CI is related as a component or hosted system component to either, a Computer System CI, a Mainframe CI, or a Printer CI.

    Warning

    Important

    The License Engine searches AST:SearchFromBase_Relationship which looks for child records related to CIs in BaseElement such as a ComputerSystem. For orphan products, if the product is not installed on any machine, the product is connected to the license, but it is not counted as deployed.

    This is as designed. A product without a computer relationship can also be manually related to a certificate and this too will not be counted for deployed numbers.


 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*

BMC Helix ITSM: Asset Management 23.3