Creating master contracts

A master contract is an overarching contract with a company for which you have additional related contracts. The related contracts can include software licenses, support contracts, and any other type of contract. Only a user with Contract Admin permission can create contracts. A user with Contract User permission can modify contracts.

A user with Contract admin permission can use the Financials tab to manage costs and payments that are directly tied to the master contract. If a user with Contract user permissions belongs to a support group that manages the contract, then this user can also manage costs and payments from the Financials tab.

To create a master contract

1. On the Contract Management console, from the Create list, select Master Contract.
    The Master Contract form has two main areas. In one area, you specify standard contract information. In the other area, you specify general information, related contracts, payment information, and so on.

2. Specify the following information:

   Important

   The timestamps on the Contract Audit trail and the notification time that you set in the Expiration Date and Notification Date fields might differ. This issue occurs because the time that you set is the local time, while the notifications are sent according to the escalations that are configured on the AR System server.

3. To add related contracts, perform the following steps in the Master Contract form:
   1. Save the master contract.
   2. Click the Related Contracts tab.
   3. In the Create New Contracts area, select the contract type, and click Create.
   4. Complete the contract form, as described in Creating-non-software-license-contracts or in Creating-a-software-license-contract.
       When you save the related contract, it is automatically related to the master contract.