Minor changes are by default collapsed in the page history.
No changes
The page does not exist yet.
Failed to load changes
Version by on
Leave Collaboration
Are you sure you want to leave the realtime collaboration and continue editing alone? The changes you save while editing alone will lead to merge conflicts with the changes auto-saved by the realtime editing session.
Information
This documentation supports the 20.02 version of BMC CMDB.To view an earlier version, select the version from the Product version menu.
Troubleshooting the Unified Service Modeling plug-in
The primary purpose of the Unified Service Modeling (USM) plug-in is to provide an interface that offers convenience for working with business services. This plug-in provides an interface for Remedy Action Request System applications like BMC Service Request Management and BMC Cloud Lifecycle Management to access USM related features through the vendor form. The plug-in name is BMC.ARDBC.ATRIUM.API.
Warning
Important
The USM plugin is used for specific purposes in BMC products, and it cannot be used for any other purpose in this release.
Troubleshooting tips
The logs related to USM plug-in can be found in the following locations:
Atrium shared plugin server log — <cmdb install>\Logs\AtriumPluginsvr.log
Open the AR System Administration: Plugin Server Configuration form.
On the Plugin Server Configuration tab, change the logging level from INFO to DEBUG. See Logging Configurations in Setting plugin server configuration optionsin Remedy Action Request System documentation.
