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Service Management
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Troubleshooting
Troubleshooting CMDB plug-in issues
Troubleshooting the Event engine channels plug-in

Information

This documentation supports the 20.02 version of BMC CMDB.To view an earlier version, select the version from the Product version menu.

Troubleshooting the Event engine channels plug-in

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The Event Engine (BMC.FILTERAPI.EVENT_ENGINE) plug-in is also called the Event Engine Channels plug-in. By using this plug-in, you can have a near real-time, responsive, and scalable publish and subscribe mechanism for notifying the changes to CIs stored in CMDB.

Troubleshooting tips

Open the AR System Administration: Plugin Server Configuration form.
On the Plugin Server Configuration tab, change the logging level to DEBUG. See Logging Configurations in Setting plugin server configuration optionsin Remedy Action Request System documentation.
Click Apply.

Related topics

Enabling-logs-for-the-plug-ins-server

Enabling plug-ins

Configuring-core-CMDB-components-and-plug-ins

Tags: troubleshooting issues plugins ci event_engine event_channel

Last modified by Maithili Deshpande on 2021/03/30 04:33

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