This documentation supports the 20.02 version of BMC CMDB.To view an earlier version, select the version from the Product version menu.

Configuring the URL to access CMDB Portal through Mid Tier

To access the CMDB Portal through Mid Tier, you must first configure the redirect URL in the centralized configuration.

After configuring the URL, you can open CMDB Portal by clicking  Applications > Atrium Core > Configuration Manager Dashboard.

image2019-12-20_14-19-3.png



Related topics

Everything you wanted to know about accessing the new CMDB UI

Knowledge article number 000150416  (support login ID required)

Providing-users-with-permissions-to-access-the-CMDB-Portal-by-using-groups-and-roles

Accessing-and-navigating-the-CMDB-Portal

Manually integrating Remedy Single Sign-On with Jetty server

To configure the URL to access CMDB Portal through Mid Tier

  1. In Remedy Mid Tier, from the Applications tab, go to AR System Administration > AR System Administration Console.
  2. Go to System > General > Centralized Configuration.
  3. In Component Type, select com.bmc.arsys.server.shared > *.
    arsys shared CCS.png
  4. Add the Jetty port number.
    It is 8008 by default. If you have modified the Jetty port, you must update it here.

  5. Enter the following redirect settings in the Redirect-URL field:
    cmdb.<arserver>:<url-of-jetty.html>

    Important

    You can use the Remedy AR System server short name and the FQDN in the following format:

    cmdb.arservershortname:http://arserver.fqdn:8008/cmdb/index.html

    URL component

    Description

    arserver

    Remedy AR System server name configured in Mid Tier.

    url-of-jetty.html

    Jetty URL in the format <base-url>/cmdb/index.html.

    If you have load balancers and if the the AR TCP load balancer name is configured in Mid Tier, or if you have a load balancer on Jetty, then you must enter a redirect URL as described in the examples that follow this procedure.

  6. Click Apply.

Examples

Example configuration

Entry in the Redirect-URL field

Name of load balancer on AR TCP: onbmc-s
Name of load balancer on AR Jetty: abc.dsmlabs.bmc.com
Name of Mid Tier configured with Remedy AR System server: onbmc-s

  • (With https enabled) cmdb.onbmc-s:https://abc.dsmlabs.bmc.com/cmdb/index.html
  • (Without https enabled) cmdb.onbmc-s:http://abc.dsmlabs.bmc.com/cmdb/index.html

image2019-12-20_12-31-22.png

From the Remedy AR System server Settings you can infer that the configuration has the following settings:

  • The server 'one-server' has a load balancer on Jetty with name 'jetty-one', with https enabled.
  • The server 'second-server' has a load balancer on Jetty with the name 'jetty-two', with https enabled.

cmdb.one-server:https://jetty-one/cmdb/index.html;cmdb.second-server:https://jetty-two/cmdb/index.html