Defining the user interface through view definitions


In BMC Helix Innovation Studio, a view definition is a graphical representation of your application. You use the view definitions to design the user interface for applications. 

You can create a view definition by arranging the data items in a specific order or by showing only specific data items. For example, use a view definition called Tracking Item to create and update Tracking Item records.

View Designer includes multiple components that appear in the palette, but not all of them are meant for customer configuration. Understanding the distinction between component types helps you design views confidently and use only supported options.

View Designer components are categorized into two types:

  • Shared components
  • BWF components

Shared Components

Shared components are fully supported and can be used by both customers and BMC internal users, making them the recommended choice for designing and customizing views.

Consult the following topics for information about the following components:

BWF Components

BWF components are visible in View Designer but cannot be used or configured by customers, as they are intended only for BMC internal users.

The following is a list of BWF components: 

Approver countCase ListLive ChatResolution Info
Approver listChange AssignmentLive Chat Dynamic DataRich Text Editor
Article InfoCompose EmailLOB View LoaderSearch Results
Article Version ListCreate KnowledgeLocalization ToolkitSmart Recorder
Attachment ManagerCustom localizable FieldManage RecipientStatus Transition
BWF Assignment ConfigurationDocument EditorManager ApprovalStatus Transition Config
BWF Card layoutDynamic Component loaderNavigation BarTask List
BWF ChecklistDynamic Data ConfiguratorOnboarding Request ListTask Manager
BWF DescriptionDynamic Field MappingOnboarding Request TasksTemplate Editor
BWF Dynamic Data EditorDynamic Group EditorPerson CollaboratorTemplate Selection
BWF Dynamic Field Default ValueExternal LinkPerson Info Card 
BWF Foundation Data ManagerField AssociationPerson Info List 
BWF HelixGPT Knowledge Article AssistantGlobal Search BarProgress Bar 
BWF HelixGPT SummaryInformation BarQualification Builder 
BWF HTML RendererKnowledge SetRecipient Selector 
BWF Regex FieldKnowledge StylesRecurrence Pattern 
Case attachmentKnowledge View LoaderRelationship Config 

 

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