Knowledge Management
Refer the following topics to understand the knowledge concepts that help you work with knowledge articles efficiently:
- Learn about different search options available for knowledge articles in Knowledge article search.
- Learn how to work with knowledge articles in Knowledge sets and knowledge templates.
- Learn how to create versions for knowledge articles in Knowledge article versioning.
- Learn about how approvals work for knowledge articles in Knowledge_article_approvals.
- Learn about translating the knowledge to multiple locales in a single click in Translating knowledge articles to various locales.
Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*