Unsupported content All versions of the product has reached end of support. The documentation is available for your convenience. However, you must be logged in to access it. You will not be able to leave comments.

Configuring integration with BMC Remedy Single Sign-On


To use the  Remedy Single Sign-On feature, you need to install RSSO and integrate it with the components of your system. You can install and integrate RSSO only when an integrated component is installed.

To install and integrate BMC RSSO as a part of

Perform the following

Where to find information

Simple deployment

  1. Install BMC Remedy Single Sign-On.
  2. Integrate BMC Remedy Sigle Sign-On with BMC Remedy AR System Server.
  3. Integrate BMC Remedy Sigle Sign-On with BMC Remedy Mid Tier.
  4. Integrate BMC Remedy Single Sign-On with BMC MyT.

Note:

If you have several Mid Tier servers, integrate BMC Remedy Sigle Sign-On with each Mid Tier.

Deployment with BMC Remedy ITSM on a single server

Deployment with BMC Remedy ITSM on separate servers

  1. Install BMC Remedy Single Sign-On.
  2. Integrate BMC Remedy Sigle Sign-On with BMC Remedy AR System server where BMC HR Case Management is installed.
  3. Integrate BMC Remedy Sigle Sign-On with BMC Remedy AR System server where BMC Remedy ITSM is installed.
  4. Integrate BMC Remedy Sigle Sign-On with all BMC Remedy Mid Tier servers that you have.
  5. Integrate BMC Remedy Single Sign-On with BMC MyT.

Note:

If you have several Mid Tier servers, integrate BMC Remedy Sigle Sign-On with each Mid Tier.

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*