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Installing

This section provides information about installing the BMC HR Case Management product.

Topic

Additional information

Provides a high-level step-to-step guidance how to install your BMC HR Case Management in a BMC Remedy platform solution.

Provides information how to prepare for installation of BMC HR Case Management:

  • Prepare the installation worksheets
  • Download the installation files

Provides a step-to-step guidance how to install BMC HR Case Management tool in one of two possible ways:

  • Running a desktop installer
  • Installing silently

Provides topics that explain how to properly configure your system when the mandatory system components are installed. The following procedures are listed:

  • Configuring BMC Remedy AR System Server
  • Configuring Mid Tier server
  • Configuring integration with BMC Remedy Smart Reporting
  • Forcing users synchronization between BMC HR Case Management and BMC Remedy Smart Reporting
  • Configuring integration with a remote BMC Remedy AR System Server
  • Synchronizing users between BMC HR Case Management and BMC Remedy IT Service Management
  • Configuring integration with BMC Remedy Single Sign-On

Provides steps how to verify that your system is properly installed and configured.

 

 

 

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