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Helix documentation is moving from docs.bmc.com to docs.helixops.ai

Key pages will redirect to the new domain on May 26, 2026. However, some legacy documentation links will not be redirected. 

In-product help links might not work after migration as we transition and update them within the product.

For any queries, reach out to IX-Support@helixops.ai.

Release notes and notices

Learn what's new or changed in Live Chat 26.2.00 and patches, including new features, urgent issues, documentation updates, and fixes or patches. 

 

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Release notes and noticesin Smart IT.

Release notes and noticesin BMC Helix Business Workflows

 

Version

Date

Summary

Reference

26.2.00April 22, 2026Live Chat version 26.2.00 is available for Saas subscribers.26.2 enhancements and patches

 

 

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Live Chat 26.2