Release notes and notices

Issues that were corrected by 26.1.01 and issues that remain open

The cumulative updates from previous releases (25.4.01 and 26.1) are rolled into the 26.1.01 release for SaaS and on-premises users.

Issues that were corrected by 26.1.01 and issues that remain open

\BMC HelixGPT version 26.1.00 is available for SaaS subscribers.

Enhancements available in 26.1.00:

• Get Insights into BMC HelixGPT usage by using BMC HelixGPT usage overview dashboard.
• Integrate third-party tools using Model Context Protocol.
• Integrate WhatsApp with BMC HelixGPT via Twilio.
• Clone agents to duplicate existing agents with their configurations.
• Version the agent instructions and compare different versions of a prompt.
• Select a Microsoft SharePoint connection for a skill.
• Improve Agents' response accuracy by configuring clarification.
• View a visual timeline of incident milestones in Microsoft Teams by using BMC Helix Ops Swarmer.
• Obtain participant recommendations from ServiceNow CMDB data.
• Use dynamic adaptive cards for improved incident visibility.
• Manage multiple ServiceNow tasks directly in Microsoft Teams by using Employee Navigator For ServiceNow.
• Submit the ServiceNow catalog requests in Microsoft Teams by using Employee Navigator For ServiceNow.