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Transition from IBM Watson to BMC HelixGPT
Starting September 22, 2025, your IBM Watson instance is turned off by default.
For enhanced capabilities, use BMC HelixGPT.
If you want to continue using IBM Watson, please contact BMC Helix Support.

25.4 enhancement and patches

Review the BMC Helix Virtual Agent 25.4 enhancements and patches for features that will benefit your organization and to understand changes that might impact your users. 

VersionSaasOn premisesFixed issuesUpdates and enhancements
25.4.00✅️ Known and corrected issuesNone

For a list of recent updates and enhancements across multiple versions, see Release notes and notices.

 

 

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BMC Helix Virtual Agent 25.4