25.2.00 enhancements and patches
Review the BMC Helix Virtual Agent enhancements for features that will benefit your organization and to understand changes that might impact your users.
Version | SaaS | On premises | Fixed issues | Updates and enhancements |
|---|---|---|---|---|
| 25.2.01 | ✅️ | ✅️ | Known and corrected issues | 25.2 enhancements |
| 25.2.00 | ✅️ | Known and corrected issues | 25.2 enhancements |
BMC applies upgrades as described in Maintenance windowsBMC Helix Upgrade policy. BMC applies upgrades and patches during Maintenance windows.
(On premises only) Downloading and installing the patch
Downloading from EPD | Downloading the installation files in BMC Helix Service Management Deployment documentation. |
|---|---|
Patch installation | Installing in BMC Helix Service Management Deployment documentation. |
25.2.00 enhancements
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