Best practices for BMC Helix Virtual Agent

We recommend that you review the best practices for BMC Helix Virtual Agent prior to implementing the product or a feature.

BMC Helix Virtual Agent best practices

Category	References
Planning for deployment	Planning-and-deploying-chatbots
Onboarding and implementing	Onboarding-and-implementing
Cognitive search	Setting-up-chatbots-for-your-line-of-businessInstalling and configuring the cognitive search data crawler for BMC Helix ITSM: Knowledge Management articles
Integrating BMC Helix Virtual Agent	Embedding-BMC-Helix-Virtual-Agent-in-external-applications
Chatbot channels	Enabling-Microsoft-Teams-in-a-chatbot-application

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