Enabling real-time article translation
As a manager, you can enable real-time article translation in BMC Helix Knowledge Management by ComAround by turning on the Auto translation setting. After you enable this setting, knowledge workers can machine-translate articles, making content available across multiple languages.
Before you begin
To enable the real-time article translation, you must have the Knowledge manager role in BMC Helix Knowledge Management by ComAround. For more information about user roles, see Product overview.
To enable real-time article translation
- Log in to BMC Helix Knowledge Management by ComAround.
- Click Settings and select Administration.
- In the Portals section, click the Portal settings button next to the portal for which you want to enable the real-time article translation.
- On the Portal settings page, click Platform specific settings, and then select the ComAround Knowledge platform.
- On the ComAround Knowledge tab, navigate to the Interface settings section.
- In the Interface settings section, enable the Auto translation setting.
- Click Save.
Result
After you enable the Auto translation setting, knowledge workers with the knowledge worker role can machine-translate knowledge articles in real time in the following ways:
- Instantly translate an article: Machine translate any article into more than 100 languages, without the option to save the translated article.
- Create a version of an article in another language: Machine translate any article into one or more of the languages that are enabled in the portal, with the option to save the translated version.
For more information about machine-translating knowledge articles, see Translating articles in real time by using machine translation.